|I am a student who was renting a flat from Complete RPI. The agent always finds some excuses to delay the deposit return process. After two months discussion with the agent, they still don't return the deposit with the agreed amount. After that, I came to Student Hub looking for help on 06/02/2018, luckily I was adviced by Teresa.|
Teresa was very friendly and patient to listen to the full story. I also print out all the email and some supporting documents. After detail check with all the evidence, she helps me to make a phone call to the agent.
Thanks for her kindly help, The phone call was a very important action which allows me to receive the full refund on yesterday (07/02/2018).
Thank you very much for the support from Teresa and Student Hub.
|Submitted By Zhaoheng Cai, 8th Feb 2018|
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